A Reliability Control Plane for Regulated CI/CD: Integrating On-Call Triage, Risk-Tiered Release Governance, and Evidence-by-Design

Authors: Amol Diwakar Agade, Samta Balpande

DOI: https://doi.org/10.37082/IJIRMPS.v12.i5.232968

Short DOI: https://doi.org/

Country: United States

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Abstract: Banks and other regulated financial institutions run critical systems that must stay available, secure, and auditable. When something breaks in production, teams must restore service quickly—but they also need to follow strict rules around approvals, traceability, and segregation of duties. Many organizations adopted CI/CD and DevOps to improve delivery speed, but reliability often suffers when on-call operations, change governance, and evidence tracking are treated as separate activities.

This paper examines reliability engineering through three connected areas: on-call response, release governance, and evidence capture. We introduce a practical model we call a reliability control plane for regulated CI/CD. The idea is simple: stabilize incidents quickly, apply governance based on risk level, and record proof of execution as part of normal work—not as extra paperwork after the fact. The model uses clear technical ownership routing during incidents, risk-tiered policy gates for production changes, validation of job references and deployment parameters, and consistent evidence capture such as console output links and implementation notes.

This approach helps teams in regulated environments shorten recovery time, cut change-triggered incidents, and strengthen audit preparation. While the paper is based on patterns from regulated financial environments, the same approach can be applied in other industries where systems must be safe, accountable, and always available.

Keywords: Reliability engineering, regulated DevOps, regulated CI/CD, on-call operations, incident response, risk-tier change governance, release engineering, evidence-by-design, auditability, segregation of duties (SoD), change-induced incidents, mean time to recovery (MTTR), governance-as-code.

Paper Id: 232968

Published On: 2024-10-05

Published In: Volume 12, Issue 5, September-October 2024

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